Welcome to Seven Sisters Gifts! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
1.1 These Terms and Conditions govern the use of our online store ("Site") and the purchase of apparel products ("Products") offered by Seven Sisters Gifts ("Company," "we," "us," or "our").
1.2 We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Site constitutes acceptance of the updated Terms.
2. Products and Orders
2.1 Our Products are made from carefully selected materials to ensure quality and comfort. Each sweatshirt is made to order but is not customized to individual specifications.
2.2 Product descriptions, including size charts and images, are provided to the best of our ability. Minor variations in embroidery are to be expected.
2.3 All orders are subject to availability. We reserve the right to limit quantities or cancel orders at our discretion.
2.4 Once an order is placed, we are unable to make changes or cancel the order if the production process has begun.
3. Pricing and Payment
3.1 Prices are displayed in your local currency based on your location. Applicable taxes and shipping fees are calculated at checkout.
3.2 Payment is required in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods as listed on our Site.
3.3 Currency exchange rates and additional fees may apply for international transactions. Please consult your payment provider for details.
4. Shipping and Delivery
4.1 We offer free worldwide shipping on all orders. Delivery times range from 4 to 30 days, depending on your location and the product. The estimated delivery date will be provided at checkout.
4.2 Delivery times are estimates and do not account for customs delays or unforeseen circumstances.
4.3 Customers are responsible for any import duties, taxes, or customs fees imposed by their country of residence.
5. Returns and Exchanges
5.1 As our sweatshirts are embroidered upon order, we cannot accept returns, refunds, or exchanges for reasons like changing your mind. Please ensure you review our size charts and confirm your design selection before purchasing. Be aware that slight color differences may occur due to varying monitor settings.
5.2 Eligible for Replacement or Refund
We will replace or refund your item if:
- The wrong size or design was sent
- The wrong design was embroidered
- The item arrived damaged
- The item was lost or missing due to a delivery issue on our end
5.3 Non-Refundable & Non-Returnable
We do not accept returns or refunds in the following instances:
- Incorrect address provided by the customer
- The item is undamaged, but the customer changes their mind
- Damage caused by the customer after delivery
5.4 Requests for returns or exchanges must be made within 7 days of delivery. Please contact us at help@sevensistersgifts.com with your order details and photographs of the issue.
5.5 Approved returns must be shipped back in their original condition, unworn and unwashed. Return shipping costs are the responsibility of the customer unless otherwise agreed.
6. Intellectual Property
6.1 All content on the Site, including text, images, designs, videos, and other materials, are either the property of Seven Sisters Gifts or used with permission from third-party providers, and are protected by copyright, trademark, and other intellectual property laws.
6.2 Unauthorized use of any content from the Site, including reproduction, distribution, or modification, is prohibited.
7. Limitation of Liability
7.1 To the extent permitted by law, Seven Sisters Gifts shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Site or Products.
7.2 This limitation of liability applies even if we have been advised of the possibility of such damages.
8. Governing Law
8.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States. For EU customers, mandatory consumer protection laws of the customer’s country of residence shall apply.
8.2 Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Massachusetts, USA, or the courts of the customer’s place of residence in the EU.
9. Privacy Policy
9.1 We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and store your data.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Seven Sisters Gifts
Email: help@sevensistersgifts.com